Contact Us

We're Here to Help

Have a question about a product, your order, delivery, or a return? The Swaynest customer support team is happy to assist.

For the quickest assistance, please contact us by email and include your order number when your inquiry relates to an existing purchase.

Customer Support

Email: support@swaynest.site
Phone: +1 (403) 471-7367

When contacting us about an order, please provide your order number and the email address used at checkout. This helps us locate your purchase and respond more efficiently.

Business Address

Swaynest
4667 Westridge Dr
Kelowna, British Columbia V1W 3A8
Canada

If you need to return an item, please contact our customer support team before sending your package. Return instructions may vary depending on the product and circumstances, and contacting us first helps ensure your return is processed correctly.

Product Questions

Not sure which plant stand, hanging planter, or display accessory is right for your space? Feel free to reach out before ordering.

Providing details such as the product name, intended location, or specific question will help our team provide more relevant assistance.

Order & Delivery Support

For questions regarding order status, shipping, delivery, missing items, or damaged products, contact support@swaynest.site with your order details.

If an item arrives damaged or incorrect, photographs of the product and packaging may help us review the issue more quickly.

Stay Connected With Swaynest

We want every interaction with Swaynest to feel as straightforward as creating a space you love. Whether you are shopping for your first plant display or adding another piece to an established collection, we're here when you need us.

Website: Swaynest.site
Email: support@swaynest.site
Phone: +1 (403) 471-7367
Address: 4667 Westridge Dr, Kelowna, British Columbia V1W 3A8, Canada